THE e-KNOWLEDGE BASED INNOVATION  SEMINAR

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OVERVIEW
  • Introduction

Knowledge is a new form of renewable and intangible energy that is transforming many organizations. The e-Knowledge resource is now too precious to waste. Companies need to move beyond ad hoc management of it. The challenge is, how do we accelerate learning and innovation, in a planned, intelligent, and systematic way.

  • Who Should Attend ?

The course is designed to be useful to senior executives and decision-makers who need to better understand how to optimize the management of knowledge assets within their organizations. It is intended to provide a critical level of understanding, that will contribute to a more confident, secure, and profitable deployment of human capital and knowledge assets. It is also intended to leverage new Insight from our research into next-generation management. We integrate the latest trends, thinking, methods, and technologies related to knowledge business models*, knowledge pattern recognition**, ***knowledge enabling software, and ****e-knowledge markets.
( see  *Knowledge Business Models    **Knowledge Pattern Recognition     *** Knowledge Enabling Software  ****e-Knowledge Markets  )

  • Why Should You Attend ?

Organizations and individuals are suffering from rapid change, elevated risk, information overload, shrinking market cycle times, and the relentless pressure to out-innovate the competition. They face knowledge stress from the pressure to make sound decisions quickly. How to retain talent and give people the incentives to contribute great ideas and share knowledge is also a growing problem. How to cultivate a community of shared learning and to support team collaboration, forge better relationships with customers leading to the growth of customer capital, are also significant contemporary issues, among other issues..

The seminar addresses these issues, and will better equip you with strategies, skills, ideas, and powerful frameworks
for :-

- improving time to knowledge
- optimizing the use of intellectual capital and intangible assets
- enhancing the quality of knowledge-based initiatives
- managing risk
- developing communities of practice
- leveraging the most appropriate new knowledge enabling  technologies
- capturing customer knowledge and growing customer capital
- learning to improve your knowledge competencies across several  new performance dimensions
- visualizing your business through a knowledge lens
- coming up with a new knowledge based business model
- understanding the knowledge market concept
- integration and fusion of e-business strategies with advanced knowledge management

  • What You Will Learn ?

This course will provide you with fresh, original, cutting-edge thinking related to knowledge business models, knowledge pattern recognition, knowledge-flow, knowledge enabling software, including knowledge portals,
knowledge networks, and e-knowledge markets and exchanges. You will achieve a deeper understanding of state-of-the-art knowledge management  practices, methods, and technologies. We apply this new thinking to fundamental requisite competencies in Knowledge Management. We do so in an organized, systematic, and pragmatic manner, so that you come away with  full spectrum coverage. We will discuss such topics as how to build sustainable capabilities in :-

  • Knowledge Generation & Creativity
  • Knowledge Acquisition & Capture
  • Knowledge Exchange, Knowledge Transfer, & Knowledge Sharing
  • Knowledge Accumulation & Protection
  • Knowledge Distribution & Dissemination
  • Exploitation, Utilization, Leveraging & Packaging Of Knowledge & Intangible Assets

  • Who Has Attended This Course ?

    Senior managers and executives from such companies as DMR, Worldcom, Carana Corporation, Dextrus Corporation, Information Architecture Group,  KM Ventures, Enbridge, Aptech, Haven Knowledge Systems, Picom, FrontLine Centre Inc, Engine X, Liberty Consulting, were among those recently attending.

    A version of this course for Small To Medium Enterprises (SME’s)was also delivered in Hong Kong under the auspices of the Hong Kong Productivity Council.

    The format of the seminar is a mixture of presentation and interactive discussion. The seminar is limited to small groups of participants. It is a knowledge intense, stimulating, engaging, enthusiastic, upbeat, productive experience. New enduring relationships and knowledge connections are made. We have had nothing but continuing positive feedback from attendees. Innovation comes from thinking differently, thinking outside of the box, and we certainly enable that to happen so that you come away with many new useful productive ideas.
  • How Can This Be Applied To Improving My Business ?

  You will come away with a better appreciation of advanced methods to  
- Condition your business to be a better knowledge production system
- How to carry out sustainable and strategic knowledge innovation
- How to optimize and augment human capital, knowledge capital, and intangible assets

  • Advantage Of This Course Over Others

At The Kaieteur Institute For Knowledge Management  we are deep students of the growing discipline of knowledge management. Knowledge is our only focus.
We are independent and also walk the talk by developing our own intellectual capital through researching and testing the latest developments in the field. Our strength comes from an ability to move our customers forward on a fast path to the latest proven techniques and software innovations. Innovation comes from thinking uniquely. What we offer that’s original, is our respected research into knowledge-based business models, a deep understanding of knowledge enabling software, codification of e-Knowledge performance pathways into identifiable patterns, and our advanced research into the emergence of e-knowledge markets and knowledge exchange platforms.
By helping customers to understand and recognize knowledge patterns and how they work, we provide superior guides to taking strategic and profitable action. We also help clients to rethink their businesses in the light of new mental and knowledge business models. This is a critical avenue for unlocking knowledge innovation and creativity. Finally, we bring to our customers cutting-edge insight into next generation e-knowledge market thinking. This is also a powerful new lever for potential new value creation, and for providing the enterprise with an adaptive framework and business ecosystem, more appropriate to operating in the real-time, internet oriented, e-business driven global knowledge-based economy. 
The integration of these fresh but powerful and effective conceptual frameworks for knowledge augmentation in one complete seminar, are simply not presently available in other educational offerings.

 

  • Course Instructor 

 

 

Bryan Davis  

Bryan Davis is founder and President Of The Kaieteur Institute For Knowledge Management in Toronto. The Institute is currently conducting advanced independent research into knowledge business models, knowledge enabling software, knowledge-flow, knowledge-based innovation, knowledge business patterns, knowledge markets. He has over 20 years of experience in the fields of knowledge management, information management, document management and workflow automation. He was a Vice President of Knowledge Management Strategies and Research with the Delphi Group Canada / Spearhead Knowledge Management Inc. He is a past President of the Toronto Chapter Of The Canadian Information & Image Management Society. He also currently teaches a Knowledge Management Course in the University Of Toronto, School For Continuing Studies.

Our References :

See the Knowledge Network of colleagues who have elected to partner with us : http://www.kikm.org/porta/photos.htm

See our Consortium partners : http://www.kikm.org/portal/markets.htm

 

 

 

THE KNOWLEDGE BASED INNOVATION SEMINAR

AGENDA
 


( Please note – this Outline is our working guide. While we follow the outline,
our meeting is an intensive two day Dialogue where we also leverage the smarts,
issues, and wisdom, that other participants bring to the discussion. In this way,
we harvest the collective intellect and experience of the group, and come away
stimulated, enriched, and having developed profound new relationships. )


DAY ONE

 

INTRODUCTION

  • what is knowledge management ?

  • a review of where we are today

  • the knowledge based economy

  • the growing knowledge intensity of work

  • characteristics of a knowledge based organization

  • the many new competencies required for knowledge based innovation

  • the range of knowledge domains we are going to cover

  • an introduction to four specific secrets to knowledge mastery

  • key frameworks to guide our development

  • pattern recognition and understanding knowledge patterns

  • harnessing the expanding universe of knowledge enabling software tools and our market model

  • an introduction to the knowledge market concept

  • summary and inter-active discussion

 

 

RE-FRAMING MENTAL MODELS AND KNOWLEDGE BUSINESS MODELS

  • To achieve quantum leap knowledge based innovation we need to
    re-examine our attitudes and mental models

  • We need to invent knowledge oriented business models

  • Why this is so very critical.

OUR MARKET MODEL FOR KNOWLEDGE MANAGEMENT SOFTWARE

  • There is an ever widening array of knowledge enabling software

  • Smarter tools encapsulate smarter thinking

  • A new framework for stretching our awareness is explained

KNOWLEDGE PATTERN RECOGNITION

  • What is pattern recognition ?

  • Are there identifiable knowledge patterns ?

  • How can we make use of knowledge pattern recognition ?

  • The hidden power in knowledge pattern recognition.

E-KNOWLEDGE MARKETS

  • What are they ? Why Are they Becoming Important ?

  • Why are they a disruptive technology innovation ?

  • Why are they the enabling platforms for next generation knowledge innovation ?

  • What are the benefits ?

  • What’s the architecture of knowledge exchanges ? How do they work ?

  • What’s their significance for my organization ?


DAY TWO

  • Review of Day One Discussion

  • We will then discuss the following, through the lens of the understanding achieved in
    Day One :

KNOWLEDGE ACQUISITION AND CAPTURE

  • what you will learn in this session

  • setting the context

  • defining the issues and problems

  • the benefits of doing this effectively

  • a summary review of where we are at today

  • select practices and case histories

  • Human Capital issues

  • people as investments

  • the incentive issue

  • how do we become smarter

  • people and communities

  • team collaboration and knowledge sharing

  • cultural impediments and accelerating unlearning and facilitating new learning

  • Knowledge Acquisition & Capture Processes

  • competitive intelligence

  • taxonomization

  • knowledge mapping

  • sense making

  • Technology Enablers

  • The state of the art in search and retrieval engines

  • Intelligent agents

  • Visualization

  • Personalization

  • Portals

  • knowledge bases

  • e-learningware

  • teamware

  • other appropriate enablers

  • Strategy & Implementation Challenges

  • using surveys and audits to better understand strengths and weakneses in this area

  • needs analysis

  • rethinking mental and business models

  • relevant knowledge patterns and plays

  • applying the knowledge market concept

KNOWLEDGE GENERATION & CREATIVITY

  • what you will learn in this session

  • defining the issues and challenge

  • where do great ideas come from

  • a look at the metaphors we use to characterize this process

  • a review of new developments

  • select application case histories and lessons learned

  • A People Perspective

  • harnessing the intellectual capital of your people

  • incentivization, time, work-spaces, and nurturing conditions

  • communities of interest and practice

  • cultural change

  • co-creation with customers

  • intellectual capital production patterns

  • A Process View

  • learning processes

  • improving knowledge flow processes

  • knowledge conversion and externalization mechanisms

  • knowledge harvesting approaches

  • bringing new discipline to idea origination

  • smart skills

  • knowledge and intellectual capital production processes

  • congealing intelligence in software, patents, smart products
    and services

  • Technology

  • creative thinkware

  • knowledge sharing and collaborative work spaces

  • simulation

  • prototyping tools

  • expertise mapping systems

  • e-learningware

  • customer relationship management

  • personalization

  • portals

  • search and retrievals systems

  • Strategy & Implementation Challenges

  • using surveys and audits to probe strengths and weaknesses in this area

  • needs and opportunities analysis

  • knowledge products and services

  • rethinking mental and business models

  • relevant knowledge patterns and plays

  • applying the knowledge market concept

  • conclusions and suggestions for action

KNOWLEDGE EXCHANGE, KNOWLEDGE SHARING, AND KNOWLEDGE TRANSFER

  • learning objectives in this session

  • defining the issues and challenge

  • understanding the problems and difficulties from poor knowledge
    circulation

  • what makes people pre-disposed to share

  • the special challenge posed by tacit dimension knowledge

  • a review of new developments and practices

  • select application case histories and best practices

  • People To People Knowledge

  • cultural barriers

  • contexts

  • enabling surroundings and design issues

  • nurturing communities of practice

  • facilitating roles

  • management and measurement issues

  • story-telling and dialogue

  • Knowledge Exchange Processes

  • a market oriented perspective

  • media and mechanism for exchange

  • systems for trading and brokering knowledge

  • tacit to tacit processes

  • tacit to explicit processes

  • performance measurement systems

  • the importance of taxonomy and metadata

  • directories, yellow pages, expertise maps, and other systems

  • Technology Enablers

  • the internet changes everything

  • portals

  • intranets

  • groupware

  • teamware

  • expertise mapping systems

  • social network analysis tools

  • visualization

  • intelligent agents and knowbots

  • electronic performance support and buddy systems

  • document management and workflow systems

  • content management

  • knowledge repositories

  • other enablers

  • technology infrastructures

  • platforms and architectures

  • Strategy & Implementation Challenges

  • using surveys and audits to evaluate competency levels and weaknesses in this area

  • needs and opportunities analysis

  • environmental and knowledge ecosystem challenges

  • knowledge products and services

  • rethinking mental and business models

  • relevant knowledge patterns and plays

  • applying the e-knowledge market concept

  • conclusions and suggestions for action

KNOWLEDGE ACCUMULATION & PROTECTION

  • what you will learn in this session
  • reviewing the issues and problems and risks
  • defining the required competencies
  • the importance of doing this effectively - opportunities
  • a summary review of state of the art today
  • select best practices and case history examples

  • Human Capital issues

  • Raising awareness and understanding of the need to
    conserve and protect intellectual assets

  • strategies for achieving growth and sustainability of
    Intellectual Capital

  • allocation of roles and responsibilities

  • building Intangibles - reputation and branding

  • community and social capital dimension

  • customers and alliance partners

  • Knowledge Accumulation & Protection Processes

  • security and access rights

  • the protection of intellectual property - patents
    and other modes of protection

  • identification of assets - core knowledge

  • adding, weeding, and feeding the knowledge base

  • learning

  • measurement systems

  • the inter-connections with other processes - knowledge
    capture, sharing and distribution

  • Technology Enablers

  • Knowledge bases

  • Text & Data mining

  • Visualization

  • Portals

  • modeling and simulationware

  • knowledge based engineering

  • intelligent agents

  • Intellectual Property management tools

  • other appropriate enablers

  • Strategy & Implementation Challenges

  • using targeted survey and audit instruments to better
    understand strengths and weaknesses in this area

  • re-thinking mental and business models

  • the best of breed knowledge patterns and plays

  • applying the knowledge market concept - examples

  • Knowledge Distribution & Dissemination

  • what you will learn in this session

  • defining the issues and challenges

  • the context of infoglut and data smog

  • a review of new developments

  • select application case histories and lessons learned

  • People Perspective

  • roles - knowledge provider, knowledge seeker,
    knowledge broker

  • attention

  • time pressures

  • absorption and assimilation

  • human computer interaction

  • the tacit dimension

  • design issues

  • collaboration and community

  • Process View

  • knowledge production, refining, and delivery processing

  • content management

  • knowledge conversion and externalization mechanisms

  • linkage to knowledge transfer and exchange processes

  • congealing intelligence and knowledge in smart products
    and services

  • Technology

  • knowledge management suites

  • document management

  • workflow

  • push technology

  • intelligent agents

  • portals as a distribution medium

  • search and retrieval enablers

  • digital multimedia and e-modalities

  • other appropriate technologies

  • Strategy & Implementation Challenges

  • using surveys and audits to probe strengths and
    weaknesses in this area

  • new paradigms for content circulation

  • rethinking mental and business models

  • relevant knowledge patterns and plays

  • applying the knowledge market concept

  • conclusions and suggestions for action

EXPLOITATION, UTILIZATION, LEVERAGING, & PACKAGING OF KNOWLEDGE & INTANGIBLE ASSETS

  • learning objectives in this session

  • defining the issues and challenges

  • avoiding the trap of commodification

  • the dynamics of increasing returns

  • knowledge-based economics and new growth theory

  • select application case histories and best practices

  • People

  • customer relationship management

  • optimization of knowledge flow and use

  • community based approaches to tolerating cognitive
    dissonance, genetic diversity, and avoiding group-think

  • education of potential customers

  • roles and responsibilities in the innovation system

  • Knowledge Processes

  • the knowledge innovation cycle

  • shrinking time to knowledge and time to market

  • from mind to market

  • commercialization

  • congealing intelligence and know-how in smart products and services

  • software as a special case

  • customer profiling

  • custom products and services - personalization

  • Technology Enablers

  • the internet changes everything

  • modeling and simulation systems

  • portals

  • intranets

  • groupware

  • teamware

  • expertise mapping systems

  • social network analysis tools

  • visualization

  • intelligent agents and knowbots

  • electronic performance support and buddy systems

  • document management and workflow systems

  • content management

  • knowledge repositories

  • other enablers

  • technology infrastructures

  • platforms and architectures

  • Strategy & Implementation Challenges

  • using surveys and audits to evaluate competency levels and weaknesses in this area

  • needs and opportunities analysis

  • proprietary versus open source approaches

  • knowledge products and services

  • rethinking mental and business models

  • relevant knowledge patterns and plays

  • applying the knowledge market concept

  • conclusions and suggestions for action

NEXT GENERATION KNOWLEDGE MANAGEMENT

  • leadership and organizational challenges

  • communities of practice

  • new infrastructures and architectures

  • peering into the future

  • new knowledge management enabling technologies over the horizon

  • anticipating and positioning the company to be future oriented
    and adaptive and responsive

  • summary and wrap-up

©Copyright. August 2001. The Kaieteur Institute For Knowledge Management
Note: The unauthorized use of this material without our express written permission is strictly prohibited.

 

 
TRAVEL & ACCOMODATION

Toronto, Ontario, Canada is a clean, safe, modern, cosmopolitan, world-class city, with much to see and do, great shopping, restaurants, and entertainment.  For US visitors the currency conversion is very attractive and makes a trip to Toronto that much more pleasant. Have an unforgettably good time in Toronto.

For more information about Toronto including Hotels, Visit www.Toronto.com
The Seminar is held in downtown Toronto, and Hotels along Bloor Street West, such as The
Intercontinental and The Hyatt or the Days Inn are where our attendees typically stay.

Contact us for more information and a Seminar Locator Map.
REGISTRATION INFORMATION
KNOWLEDGE BASED INNOVATION SEMINAR 
REGISTRATION FORM
Toronto, Ontario, Canada
       Dates :_______________    

Yes
Please pre-register me for the KBI 2 day Seminar.  
( Fees include attendance at the Seminar, HandBook, Complimentary Lunch, & Refreshments each day. )
                                                                         Fees are pre-paid prior to the Seminar. No walk-ins.
                                                                         Seminar Hours are from 8:30 am - 4:30 pm
Please Print this Form, Complete and Fax Back to 416-651-2108
or You Can Registration By Phone - Call 416-651-1837

Name :

Title/Occupation :

Organization :

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METHOD OF PAYMENT

Fees = $ 300.00 Cdn  ( Group Discounts Are Available )
( Plus  add 7 % Federal GST Tax = $  321.00 Cdn  total )

 

Bill me/my Company. You will be faxed a Pro-Forma Invoice.

 

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Note - Visa & Mastercard Payments Can be Processed Through Our Knowledge Agency at
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  Tel: 416-651-1837 Fax : 416-651-2108 E:Mail : info@kikm.org